You asked, we answer!
An e-wallet is a digital wallet that allows you to store money and make online or contactless payments securely.
Yes, e-wallets use encryption and security features like PINs or biometrics to protect your information.
You can add money using a linked bank account, credit card, or through cash top-up at supported locations.
You can use it at online stores, in apps, or at physical retailers that accept digital payments.
We charge fees for withdrawals or certain transactions. Please see the price
Go to Transfers > SEPA > enter IBAN and amount. Arrives in 1 business day.
Weve built our own platform to take your finances beyond what traditional banks can offer. Quickly and easily send, receive and request money. Online with Ceve Online Banking System.
Yes, in different currencies within one account.
Email [email protected] with transaction ID.
Email support, ensure zero balance. Takes up to 30 days.
Segregated accounts, but not FSCS covered.
Most European countries. See Terms for restrictions.
Email support with subject "Complaint". 15-45 days resolution.
Web only currently. Mobile apps planned.
Instant deposits are non-reversible. Use Withdrawal.